Find helpful information about pillow cover sizing, inserts, care, shipping, returns, and more below. If you don’t see what you’re looking for, feel free to reach out through our contact page and we’ll be happy to help.
We offer refunds for eligible items returned within 14 days of delivery, subject to the following conditions:
Refunds will be issued to the original payment method after inspection and approval of the returned items. We reserve the right to refuse any return that does not meet these requirements. Refunds may take several business days to appear, depending on your payment provider.
Our signature insert is a premium High-Density Faux Down made from super ultra-fine fibers. We chose this material because it offers the heavy, high-end feel and incredible resilience of real down while remaining 100% hypoallergenic. The exterior is finished in a breathable, 100% cotton fabric for a soft, high-quality touch.
We’ve taken the guesswork out of the equation. We offer The One and Only Insert in two sizes, 18x18” and 20x20”. To get a professional, designer look, simply match the size of your insert to the size of your Zippie cover. Because our inserts are packed to the absolute maximum, there is no need to "size up" to get a full look. Our 20x20” insert fits our 20x20” cover perfectly, edge to edge, with no sagging corners or sloppy fabric.
We believe that high-end quality should be attainable. Because we focus on "The One and Only" perfect fill and offer it directly to you, we are able to provide a premium-grade, maximum-packed insert at a price you won't find anywhere else. We’ve intentionally simplified the process to ensure you get the best possible foundation for your home decor without the traditional markup.
Our inserts are packed to the absolute maximum. Because of this superior density, they arrive feeling incredibly full and sturdy. As you live with them, the high-density fibers settle naturally, allowing the pillow to develop a perfect, lasting look that holds its shape for years, ensuring your home looks curated and voluminous for the long haul.
We’ve done the professional legwork so you can skip the guesswork and the "size-up" struggle. We’ve engineered our covers for a perfect one-to-one match, meaning if you have a 20x20 cover, you just need a 20x20 insert. The secret is in the simplicity: stay on track by ordering the exact same size. We’ve already refined the math to ensure your pillows have that crisp, designer loft and flawless corners without any of the wrestling matches. Just match the numbers and let the perfect fit speak for itself.
Yes! We are excited to announce that a 12" x 20" lumbar size is coming soon to our collection. Stay tuned for the official launch.
Pillow Covers: To keep your covers looking fresh, simply turn them inside out before laundering to protect the fabric surface and the hidden zipper. Machine wash on a cold, gentle cycle and lay flat to dry. Avoiding the dryer is the best way to prevent shrinkage and maintain the integrity of the fibers over time.
Pillow Inserts: To keep your inserts plush and supportive, machine wash on a cold, gentle cycle. Tumble dry on low heat, adding a few clean tennis balls to the dryer can help maintain the volume and prevent clumping. To keep them looking their best, avoid bleaching, ironing, or dry cleaning.